Industries — Pharmaceutical Distribution

Pharma distribution is regulated at every step.
Your ordering layer should be too.

Pharmaceutical distribution in Egypt and Saudi Arabia runs under licensing rules that decide who can buy what — and documentation requirements that decide whether you can prove it. Emdaad enforces regulatory assortment at catalog load, carries batch and expiry context through fulfillment, and logs every state change. When the auditor asks, the answer is already in the system.

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Assortment-restricted. Expiry-compliant. Audit-ready.

Dashboard Order Health Fulfillment Exceptions
Operations Live
Platform
Order Control
Catalog
Pricing Engine
Customers
Operations
Warehouse
Shipments
Exceptions
Finance
Invoicing
Ledger & AR
Active Orders
847
+62 today
Expiry Compliance
100%
↑ FEFO enforced
Open Exceptions
4
1 regulatory flag
Invoiced Today
SAR 620K
+8.3% vs yesterday
Order ID Buyer Zones SKUs Value Health SLA
ORD-5102
Riyadh Pharmacy Group
North District
Chilled Ambient
24 SAR 186,400 Healthy 14:00 ✓
ORD-5103
Cairo Hospital Procurement
Qasr DC
Chilled
9 EGP 94,200 Healthy 16:00 ✓
ORD-5104
Jeddah Retail Pharmacy Chain
Corniche Hub
Ambient
41 SAR 241,800 Warning 12:00 △
ORD-5105
Alexandria Medical Supplies
Smouha Branch
Chilled Ambient
17 EGP 128,500 Healthy 10:00 ✓
ORD-5106
Riyadh Hospital Group
King Fahad Procurement
Chilled
6 SAR 44,200 Critical 09:00 ✗
The Pharma Distribution Problem

Compliance managed by memory
is a finding waiting to happen.

01
Restricted products visible to unlicensed buyers
A controlled or licensed SKU appears in a catalog sent to a buyer who isn’t authorized to purchase it. The error is caught at order review — or worse, at dispatch. Either way, it’s a compliance exposure that should never have been possible.
02
Expiry handled by whoever picks the order
FEFO is policy on paper, but the pick face doesn’t enforce it. Short-dated stock ships to a buyer who can’t move it before expiry. The return, the credit note, and the write-off follow.
03
Batch documentation assembled after the fact
A recall or an inspection lands, and the team spends days reconstructing which batches went to which buyers — from delivery notes, spreadsheets, and the ERP. The data exists. It just isn’t connected.
04
Order errors in a zero-tolerance category
A quantity keyed wrong on a phone order means a pharmacy short on stock or holding product it didn’t order. In pharma, an ordering error isn’t an inconvenience — it’s a patient-supply problem.
05
No proof at the point of handover
Deliveries signed on paper, filed in a branch office, unavailable when a dispute or an audit needs them. Chain-of-custody ends at the warehouse gate.
How Emdaad Handles It

Regulatory control enforced by the system,
not by the most careful person on shift.

Regulatory assortment at catalog load
Controlled and licensed SKUs are hidden from unauthorized buyers before the catalog renders. Not flagged at checkout. Not caught at review. Never visible. Whitelist and blacklist rules apply by SKU, category, or license class.
Contract pricing per account
Hospital groups, pharmacy chains, and independent pharmacies each see their negotiated rate, synchronized from the ERP. ERP-sourced rules are locked; every manual override is versioned and logged for auditors.
FEFO carried into fulfillment
First Expiry, First Out drives pick logic. Short-dated stock is allocated under defined rules, not picker discretion. Expiry context follows the order through dispatch.
Temperature-zone fulfillment
Chilled and Ambient products are wave-picked, packed, and assigned to vehicles by zone. Compliance status is visible per shipment in the buyer portal; breaches are flagged immediately.
Digital POD as chain-of-custody
Signature, photo, GPS, and timestamp captured at handover and stored against the order. Delivery documentation is retrievable in seconds, not reconstructed in days.
Every state change logged
Order received, validated, adjusted, dispatched, delivered, invoiced — each transition is timestamped and auditable. The audit trail is a by-product of operating the system, not a separate exercise.
The Order Flow

From pharmacy order
to documented delivery.

Six stages. Each is system-orchestrated. No stage depends on a manual handoff, a WhatsApp message, or a spreadsheet update to proceed.

01
Buyer Orders from Authorized Catalog
The pharmacy or hospital sees only SKUs their license class permits, at their contracted price. MOQ and pack rules validated at cart.
02
OMS Validation
Pricing, ATP, credit status, and regulatory assortment validated. Order accepted, structured, and released.
03
Pick Wave by Temperature Zone
Chilled and Ambient lines separated into zone-appropriate waves. FEFO governs batch allocation.
04
INF Captured at Source
Unavailable stock logged at the shelf with reason code. Buyer portal updated before the vehicle leaves the dock.
05
Temperature-Controlled Delivery with POD
Zone-appropriate vehicle assignment. Signature, photo, GPS captured at handover. Compliance status visible per shipment.
06
Invoice on POD
Invoice posted on confirmed delivery. AR updated. E-invoice submitted. Documentation complete the moment the delivery is.
Pricing for Pharma Distribution

Contract rates per account class.
One net price. Full audit trail.

Pharmaceutical pricing runs on negotiated contracts — hospital tenders, pharmacy chain agreements, wholesale rates — often regulated, always scrutinized. Emdaad applies the contracted rate from the ERP automatically, layers any volume tiers in a defined sequence, and shows the buyer one net price before submission.

Every price the system produces can be traced back to the rule that produced it.

ERP-sourced rules (contract prices, base lists) are locked and cannot be edited in the console. Manual overrides are versioned — who created them, when, what they replaced. Full audit trail available to finance and compliance teams without a support request.

Net Price Calculation
Antibiotic Suspension 100ml × 12  ·  P0036 case  ·  Riyadh Pharmacy Group
Active
Riyadh Pharmacy Group  ·  Hospital Chain
ERP-sourced Hospital Chain
Base price list (Standard segment)
Layer 1  ·  SPL-2026
SAR 48.00
Contract override (Hospital Chain tier)
Layer 2  ·  CTR-RPG-2026  ·  ERP-locked
−SAR 5.50 → SAR 42.50
Volume tier break (≥ 50 units, −4%)
Layer 3  ·  Admin config
−SAR 1.70 → SAR 40.80
Net contract price  ·  3 layers applied SAR 40.80 / case
Conflict check ✓ No conflicts  ·  Layer 4 clean
Buyer portal display ✓ SAR 40.80 shown at checkout
Audit trail ✓ All 3 layers traceable
The Buyer Portal

Pharmacies order what they’re licensed for.
Nothing else exists.

The buyer portal gives pharmacy and hospital procurement teams a catalog that already reflects their license class, their contract, and their region. Orders are validated before submission, tracked through delivery, and documented with digital POD — accessible the moment the driver leaves.

Buyer Portal  ·  Riyadh Pharmacy Group  ·  Hospital Chain Account Contract Active
Cart  —  4 items  ·  Draft All prices at contracted rate  ·  Authorized catalog only
Antibiotic Suspension 100ml × 12
SKU-2014  ·  P0036 Chilled
SAR 979.20
−
24
+
MOQ 12 Valid SAR 40.80/case
Insulin Pen Pack × 5
SKU-3108  ·  P0012 Chilled
SAR 1,110.00
−
6
+
MOQ 5 △ Price updated Was SAR 175.00 — now SAR 185.00 per pack
Paracetamol 500mg Blister Carton × 24
SKU-0841  ·  P0024 Ambient
SAR 684.00
−
24
+
MOQ 24 Valid SAR 28.50/carton
Oral Rehydration Sachets × 20
SKU-1562  ·  P0012 Ambient
SAR 264.00
−
12
+
MOQ 12 Valid SAR 22.00/pack
Estimated net total  ·  Contract pricing SAR 3,037.20
1 item has a price change since your last order. Review before confirming.
Place Order  →
Who Uses Emdaad for Pharma

Distributors serving pharmacies,
hospitals, and chains across the region.

Supplier / Distributor
Pharmaceutical distributors and manufacturers in Egypt and Saudi Arabia.
Serving retail pharmacies, pharmacy chains, hospital procurement, and clinic networks. Managing 500–5,000+ SKUs across Chilled and Ambient zones. Operating under SFDA and EDA regulatory frameworks. Running Dynamics 365, SAP, or Oracle on the back-end.
Buyer / Procurement
Pharmacy procurement teams and hospital purchasing officers ordering at account.
License-class restrictions on a significant portion of the catalog. Tender-based pricing per institution. Batch-level documentation required on every audit. No visibility on order status between submission and delivery. Digital POD needed for chain-of-custody compliance.
01

A Riyadh pharmaceutical distributor serving 300+ retail pharmacies across KSA. Mixed Chilled and Ambient assortment. License-class restrictions on a quarter of the catalog. Previously enforced by sales reps remembering which accounts could order what.

02

A Cairo distributor supplying hospital procurement departments across Greater Cairo and the Delta. Tender-based contract pricing per institution. Batch-level documentation requested on every audit — and assembled manually every time.

03

A Jeddah pharmacy chain procurement team ordering for 45 branches. Per-branch delivery windows and receiving hours. No visibility on order status between submission and the truck arriving.

What Changes

The numbers that move when the system replaces manual compliance.

0
MOQ violations at dispatch
Every order that reaches the warehouse is already valid. Quantity and pack rules enforced at cart — not discovered at the pick face.
At load
Regulatory assortment enforced
Controlled and licensed SKUs hidden from unauthorized buyers before the catalog renders. Compliance by design, not by review.
On POD
Chain-of-custody documented
Signature, photo, GPS, and timestamp stored against every delivery. Audit-ready the moment the handover happens.
< 60 sec
ERP sync latency
Contract prices, ATP, and assortment rules synchronized from your ERP within 60 seconds of a change.
Explore the Platform

The capabilities behind every pharma order.

Admin Console
Assortment rules, license-class restrictions, locked ERP-sourced pricing.
Configure regulatory whitelist and blacklist rules by SKU, category, or license class. Manage contract pricing per account segment. Every ERP-sourced rule locked; every manual override versioned.
Explore Admin Console
OMS & Fulfillment
FEFO pick logic, temperature-zone waves, INF captured at source.
Pick waves separated by Chilled and Ambient zone. FEFO batch allocation at every pick. INF logged at the shelf and propagated to the buyer portal before dispatch.
Explore OMS & Fulfillment
Buyer Portal
Authorized catalog, order tracking, digital POD on every delivery.
The pharmacy or hospital sees only what their license class permits, at their contracted price. Orders tracked through delivery. Digital POD retrievable the moment the handover is confirmed.
Explore Buyer Portal

If it’s on Emdaad, the order moves.

Purpose-built for regulated distribution in Egypt and Saudi Arabia.

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